KEY DATES
When is 2025 Benefits Open Enrollment?
Benefits Open Enrollment begins Oct. 29 and ends at 11:59 p.m. Nov. 12 in Lawson Self Service.
When will my elected benefits be effective?
Benefits selected during open enrollment will become effective Jan. 1, 2025.
Are there any other times when team members can make benefits changes?
Changes are only permitted to benefits elections after Nov. 12 if a team member experiences a qualifying life event such as a birth, adoption, marriage, divorce or death of a dependent.
What happens if I miss the deadline for Open Enrollment?
Open Enrollment cannot be extended past the final date of enrollment. Unless you have a qualifying life event, you will be unable to enroll in benefits until the next year's open enrollment. To view qualifying life events, please visit the following link: How can I make changes after open enrollment?
When will I receive my insurance ID cards after enrolling in benefits?
After enrolling during the open enrollment period, insurance cards will begin being mailed out prior to the Jan. 1, 2025 effective date. If no health or dental plan changes are made, you will not receive new cards. If you need your insurance information before you receive your card, please follow the directions in this article.
When will deductions begin for 2025 benefits elections?
Deductions for 2025 benefit elections will be seen in the paycheck on Jan. 3, 2025.
FOR MORE INFORMATION
Where can team members learn more about steps they need to take to enroll in benefits?
- Benefits enrollment directions have been posted on My Care Compass and have been shared in Open Enrollment emails.
- Contact the MyHR Help Desk at (217) 902-5300 or MyHR.HelpDesk@carle.com.
How can team members learn more about benefits plan details?
- Benefits plan information, scenarios and 2025 premiums are available on benefits.carle.org.
- Review weekly Benefits Open Enrollment emails/ TruNorth posts about voluntary benefits, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), health insurance, dental insurance and vision insurance.
- Check out resources on My Care Compass.
PLAN DETAILS
Who is eligible for benefits?
Please follow this link to the benefits guide to determine eligibility.
What are the 2025 premiums?
Premium information is available in the 2025 Benefits Guide online.
How do I choose the right Health Plan for me?
Please see the general guidelines to help you choose at Choosing a health plan or Carle Benefits - How to Decide?
Please check out scenarios on the online benefits guide.
ENROLLMENT PROCESS
I'm getting an error message when trying to complete Open Enrollment. What should I do?
Please contact Human Resources by phone at (217) 902-5300 or through email at MyHR.HelpDesk@carle.com for troubleshooting assistance.
What happens if team members don’t do anything?
If a team member doesn’t make any changes between Oct. 29 and Nov. 12, their current elections for all benefits, except Flexible Spending Accounts (FSAs), Dependent Care Flexible Spending Accounts, Health Savings Accounts (HSA) and legal benefits will carry forward into the 2025 plan year.
Team members must reenroll in Medical, Limited, Dependent Care Flexible Spending Accounts (FSAs) and Health Savings Accounts to participate in 2025.
Can I complete Open Enrollment from home?
You can complete your benefits at home by visiting staff.carle.com. If you have issues with your at home access, you will need to contact your IT help desk for further assistance.
What happens if I won't be at work to complete Open Enrollment?
The open enrollment link can be accessed by visiting staff.carle.com. Benefits is unable to extend the enrollment period, so please make arrangements to enroll during the active dates.
What if I need to make changes after submitting my Open Enrollment?
As long as open enrollment is still open, we can reopen your link upon request. Please contact Human Resources at (217) 902-5300 or through email at MyHR.HelpDesk@carle.com.
Why can't I add my dependents to my benefits?
Dependents must first be added under the Dependent information screen in the Open Enrollment link.
What do I need to submit to add my children to my benefits?
After enrolling an eligible child to your plan, you will need to submit a copy of the birth certificate to MyHR.HelpDesk@carle.com or by fax to (217) 902-7800.